Security and privacy

Buy safely: Distance Selling Act

All products offered by Belsimpel are subject to a reflection period of 31 days. This means that the product can be returned within 31 days without stating reasons. This also means that Belsimpel extends the legally required 14 days of the reflection period to 31 days! This makes Belsimpel unique in the market. On this page you can read all terms and conditions to exchange or cancel your order.

Member of Qshops


It is impossible to imagine life without the internet; young and old make use of the many possibilities. In recent years, purchases via the internet have increased enormously. Despite this positive development, there is still little consumer confidence to make purchases via the internet. After all, there are still unreliable companies that do not act properly. Qshops quality mark is an independent organization that checks and certifies companies selling at a distance. Belsimpel is affiliated with the Qshops quality mark.

  • Qshops quality mark is an officially recognized and approved quality mark.
  • Qshops has passed the quality mark test of the Ministry of Economic Affairs.
  • The test was carried out by the Dutch Accreditation Council and was assessed with the highest possible score, a 10.

As a result, consumers have more security to make safe purchases from the affiliated companies. They can be recognized by the quality mark shown on the site in question. All Qshops quality mark affiliated companies commit themselves substantively to the terms and conditions and act in accordance with the code of conduct.


Privacy and security

At Belsimpel, we think your privacy and securely processing your personal data is very important! Of course, you want to order your phone, contract and/or accessories without worrying about privacy and online security. We want that too! That is why we want to show you how we handle your personal data.

Who is responsible for your data?

Belsimpel, part of MobielWerkt BV, is responsible for all personal data you leave with us. These are our details:

Business address Waagstraat 1, 9712 JX Groningen
Postal address: Postbus 3023, 9701 DA Groningen
Registration number at the Chamber of Commerce 02093714
VAT number NL819148003B01

If you have any questions about privacy and security, you can always contact our privacy team at

What data do we store and why?

Belsimpel collects personal data in various ways. Exactly what data is collected depends on what you do on our website: do you visit the website without placing an order, or do you order something from us? What you order exactly has an influence on this. We are happy to explain what data of yours we process.

  • Order data
  • Payment
  • Contracts
  • Transfer your phone number
  • Income and expenses test
  • Data of your products
  • Service messages
  • Newsletter
  • Offline and online recognition
  • Customer service
  • Returns & Repairs

How do we handle sharing and storing your personal data?

  • Sharing personal data
  • Storing your personal data
  • Securing your personal data
  • Your rights regarding your data
  • Erasing your data
  • Questions or comments

General Terms and Conditions

On this page you can read the General Terms and Conditions of Belsimpel.


Belsimpel uses clear general terms and conditions. When visiting our wesbite, a disclaimer is applicable.