What to send in?

Below you can see what documents you need to send us when you apply for a phone contract. You can also read about which changes require you to send a new copy of your Belsimpel contract and why identification is required for a phone contract.


I signed my contract with iDeal

In this case, you don't have to send us anything! This is our No Fuss Contract service. After completing your order, you can sign your contract with an iDeal verification. This way, you'll skip the paper process. If you've paid for your order with iDeal, you can sign the contract directly with the same payment. If you've paid for the order in a different way, or if no payment was necessary, you can sign the contract with a payment of one cent. Please note: This is not possible for business requests with multiple phone contracts.


I did not sign my contract with iDeal

In this case, we will send you the contract digitally, so you can sign and return it. In addition, we also need a number of copies of your documents. This way, your provider knows that you are the one who has requested the phone contract and that the bank account number really belongs to you. Below, you will find what you need to send us in each situation.

  • Private individual

  • Business


Frequently asked questions

  • Can I sign my contract with iDeal even if I don't pay with iDeal?

  • Which changes require me to send a new copy of the contract?

  • What if I don't have a Dutch identity document?

  • What if I have been placed under guardianship of administration?

  • Why do I have to provide my financial information when applying for a phone contract?

  • Why do I have to send in my proof of identity and bank card when I apply for a contract?

  • What am I allowed to cover up on my proof of identity?

  • Help! My identity has been misused to apply for a phone contract!

  • Can I apply for a mobile phone contract with a temporary travel document?

  • Can I apply for a mobile phone contract with an alien's passport or refugee passport?

  • Which criteria must an authorization meet for a business order?