Below you can see what documents you need to send us when you apply for a phone plan. You can also read about which changes require you to send a new copy of your Belsimpel contract and why identification is required for a phone plan.
In this case, you don't have to send us anything! This is our No Fuss Contract service. After completing your order, you can sign your contract with an iDeal verification. This way, you'll skip the paper process. If you've paid for your order with iDeal, you can sign the contract directly with the same payment. If you've paid for the order in a different way, or if no payment was necessary, you can sign the contract with a payment of one cent. Please note: This is not possible for business requests with multiple phone plans.
In this case, we will send you the contract digitally, so you can sign and return it. In addition, we also need a number of copies of your documents. This way, your provider knows that you are the one who has requested the phone plan and that the bank account number really belongs to you. Below, you will find what you need to send us in each situation.
Yes, this is possible! Even if you don't have to pay for anything or have paid for your order in another way, you can use an iDeal verification to sign your contract. You can make this iDeal payment from the account used to pay for your phone plan fees.
In some cases, if something like your personal details have changed, you will have to amend your contract and resubmit it. In other cases this is not necessary. Below you will find an overview of the cases in which a new copy of the amended contract needs to be submitted.
|What changes?||Do you have to resubmit the contract?|
|Date of birth||Yes|
|Bank account number||Yes|
|Mobile phone number that will be upgraded||Yes|
|Mobile phone number of number porting||Yes|
|Company name||Yes (can be omitted if KvK-number is filled)|
|Proof of identity type||No|
*Minor changes can be made without a new contract, such as:
Parkweg 8 > Parkweg 7
2016 AW > 2061 AW
Bloemendahl > Bloemendaal
Larger changes require a new contract, such as:
Parkweg 8 > Kinderhuissingel 102
9402 AR > 2013 AW
Bloemendaal > Haarlem
You can still apply for a mobile phone contract! Although usually there will be additional requirements concerning the required documents. These requirements vary depending on the provider.
Below you will find an overview of each provider and the forms of identification they require for application. These requirements are determined by the provider themselves. Belsimpel cannot deviate from these requirements.
Please note: Every provider requires bank account verification before they can consider accepting your contract application. Bank account verification is done by means of a €0,01 payment.
Are you using a Dutch driver's license as your identity document? Please note that an RDW driving license is not accepted as a valid identity document. You can recognize an RDW driver's license by the "RDW" on your card where you would normally see the place of issue.
|Provider||Options for EU-nationalities||Options for Non-EU-nationalities||Options for All nationalities|
*Any contract which includes a device and exceeds €10,- per month or any kind of business contract can only be applied for with a Dutch identity document.
In this case, too, you can apply for a phone plan! However, providers do ask for a number of additional details.
When you are rejected by a provider, we recommend consulting Experian. Through Experian you can request an overview of your creditworthiness and credit score. It is possible that you still have an open payment you are unaware of. As a result, it is not possible to request a phone plan until it has been fulfilled. Please let us know if this has been resolved and we will be able to re-submit the application for you.
This is a legal provision. If you choose to buy a phone on installment with your phone plan, this is considered a loan. As soon as your device credit exceeds €250, Belsimpel is obligated to ask for some extra information. More information about these rules can be found (in Dutch) on this page.
Since May 2017, the Dutch government legally requires telecom vendors to ask for financial information when applying for a phone plan. These rules have been implemented to make sure people get phone plans that actually suit them. These rules apply whenever you opt for a phone plan with a total device credit exceeding €250. Additionally, telecom vendors have to register this device credit as a loan with the Dutch credit registration office (BKR). If every monthly payment is made on time, this is a positive registration!
Your total device credit can be calculated by multiplying the number of months in your phone contract by the monthly device credit payments (toestelbundel) of your choice. Depending on the situation, the following applies:
Belsimpel asks for your identification on behalf of the provider. This way, we try to prevent identity fraud. Identity fraud entails that someone else uses your identity details to request loans or phone plans in your name, for example. This can have far-reaching consequences. We can also check if you are over 18 years of age, which is a legal requirement to be able to take out a phone plan.
Another reason to ask for your details is to check your creditworthiness. This means the provider checks whether you are likely fulfill the payment obligations concerned with the phone plan you desire. All providers do this as soon as you take out a new phone plan with them.
Belsimpel handles your data with the utmost care. For example, the copies of your proof of identity and bank card are stored in an encrypted digital archive. Documents sent by post are digitised and the physical documents are destroyed so that they cannot accidentally fall into the wrong hands. The digital archive cannot be accessed by third parties and is well-secured, meaning your details are safe and sound. In addition, your documents will only be used to connect your phone plan to the provider.
Tip! If you make a copy of your proof of identity for your phone plan application, always make sure that your citizen service number/personal number (BSN) is unreadable! You can also indicate clearly on the copy itself that it is a copy. This is how we help you to prevent identity fraud.
We'll help you right away! To limit the damage, follow the tips below. In addition, we have immediately listed all telephone numbers of providers for you. That should get you started as quickly as possible.
|Ben||0900 040 1405 (€0,35 per call)|
|hollandsnieuwe||1200 (with your hollandsnieuwe phone number) or for private individuals: 0900 0324 (€0,20 per call). Business: 0900 0325 (€0,20 per call)|
|KPN||1200 (with your KPN phone number) or 0800 0105|
|Simyo||1200 (with your Simyo phone number) or 0900 8090 (€0,35 per call)|
|Tele2||1200 (with your Tele2 phone number) or 020 754 44 44|
|Telfort||Private individuals: 0900 9596 (€0,50 per call) or Business: 0800 22 88 027 (free)|
|T-Mobile||06 2400 1200 of 0800 7123|
|Vodafone||1200 (with your Vodafone phone number) or 0800 0094|